> ## Documentation Index > Fetch the complete documentation index at: https://docs.flashduty.com/llms.txt > Use this file to discover all available pages before exploring further. # Export issues as CSV > Export the filtered RUM error tracking issues as a CSV file. The response is a `text/csv` stream delivered with `Content-Disposition: attachment` — it is not a JSON envelope; non-console callers can read the `X-Export-Total` and `X-Export-Truncated` response headers. ## Restrictions | Aspect | Value | | ----------- | --------------------------------------------------------------------------------- | | Rate limits | **200 requests/day**; **100 requests/minute**; **10 requests/second** per account | | Permissions | None — any valid `app_key` can call this operation | ## Usage * The response is a `text/csv` stream delivered with `Content-Disposition: attachment` — it is not wrapped in the standard envelope. The filename is `rum-issues-.csv`, stamped in the requested `time_zone`. Read `X-Export-Total` and `X-Export-Truncated` response headers instead of a body field. * The export reads the first 100 matching rows (`ExportMaxRows`); `X-Export-Truncated` is `true` when more issues match. `p` and `limit` are ignored. * The request filters are exactly those of `POST /rum/issue/list` — an export is "what I am looking at, as a file". * `export_fields` names the CSV columns in the order they appear. Unknown keys are rejected with a parameter error; an empty array uses the default column set. * `time_zone` must be a valid IANA zone name (e.g. `Asia/Shanghai`, `UTC`); timestamps are rendered in that zone and time columns carry the zone in their header. Invalid names are rejected. * `console_origin` is used to build the `issue_url` column; the service cannot infer it (SaaS, on-premises and dev releases answer on different origins). * Every call is recorded in the account's audit log with the caller's member ID, request payload, and resulting error (if any). Do not put secrets in request fields. ## OpenAPI ````yaml /api-reference/rum.openapi.en.json post /rum/issue/export openapi: 3.1.0 info: title: Flashduty Open API description: >- Public HTTP API for the Flashduty incident management platform — incidents, notification templates, channels, schedules, monitors, RUM, and platform administration. Every operation is authenticated with an `app_key` query parameter issued from the Flashduty console under Account → APP Keys. Responses follow a uniform envelope: `{ request_id, data }` on success, `{ request_id, error }` on failure. version: 1.0.0 servers: - url: https://api.flashcat.cloud description: Flashduty Open API security: - AppKeyAuth: [] tags: - name: RUM/Applications description: Manage Real User Monitoring (RUM) applications. - name: RUM/Data query description: Run RUM analytics queries over event data. - name: RUM/Issues description: Query and manage RUM error tracking issues and preset severity rules. - name: RUM/Facets description: >- Query RUM facet fields and their value distributions for building analytics filters. - name: RUM/Sourcemaps description: >- Manage and query RUM sourcemap files for browser, Android, and iOS error symbolication. - name: RUM/Session replay description: Retrieve session replay metadata and recorded segments for RUM sessions. - name: RUM/Error ingestion rules description: >- Configure and inspect the rules that decide which RUM errors get ingested and stored for an application, including their edit history. - name: RUM/Issue preset severity rules description: >- Manage per-application rules that assign a severity to matching front-end errors, plus their evaluation order and change history. - name: RUM/Resources description: Query the RUM resource record and current usage for the account. paths: /rum/issue/export: post: tags: - RUM/Issues summary: Export issues as CSV description: >- Export the filtered RUM error tracking issues as a CSV file. The response is a `text/csv` stream delivered with `Content-Disposition: attachment` — it is not a JSON envelope; non-console callers can read the `X-Export-Total` and `X-Export-Truncated` response headers. operationId: rum-issue-read-export requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/RumIssueExportRequest' example: start_time: 1772611200000 end_time: 1775961914595 application_ids: - eWbr4xk3ZRnLabRa6unqwD statuses: - for_review orderby: updated_at export_fields: - issue_id - error_type - error_message - status - error_count - session_count - last_seen_at console_origin: https://console.flashcat.cloud time_zone: Asia/Shanghai responses: '200': description: Success. CSV attachment, not a JSON envelope. headers: X-Export-Total: description: Total number of issues matching the filters, before the row cap. schema: type: integer format: int64 X-Export-Truncated: description: >- `true` when more issues matched than the 100-row cap and the file was truncated. schema: type: boolean content: text/csv: schema: type: string description: >- CSV file content. The header row matches the exported columns in order; values are sanitized against spreadsheet formula injection. example: >- Issue ID,Error type,Error message,Status,Error count,Affected sessions,Last seen (Asia/Shanghai) NHEacQHi2DhXqobr9qPQz9,Error,Script error.,for_review,752,381,2026-04-12 10:43:59 H8kZSmxiE7EgdyD4fCyyNa,Error,"API ERROR: We encountered an internal error | POST /api/access/logout",for_review,3,1,2026-04-03 12:41:24 '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorized' '429': $ref: '#/components/responses/TooManyRequests' '500': $ref: '#/components/responses/ServerError' components: schemas: RumIssueExportRequest: type: object required: - start_time - end_time description: Filters for exporting RUM error tracking issues to CSV. properties: start_time: type: integer format: int64 description: Start of the time range, Unix epoch milliseconds. end_time: type: integer format: int64 description: 'End of time range, millisecond timestamp. Maximum range: 183 days.' application_ids: type: array items: type: string description: Filter by application IDs. Get IDs via `POST /rum/application/list`. dql: type: string description: DQL query for advanced filtering. Cannot be used with `sql`. sql: type: string description: SQL-style query for advanced filtering. Cannot be used with `dql`. statuses: type: array items: type: string enum: - for_review - reviewed - ignored - resolved description: >- Filter by status; only the enum values are accepted — any other value is rejected with a parameter error. suspected_causes: type: array items: type: string enum: - api.failed_request - network.error - code.exception - code.invalid_object_access - code.invalid_argument - unknown description: Filter by suspected cause; see the enum for valid values. team_ids: type: array items: type: integer format: int64 description: Filter by team IDs. Get team IDs via `POST /team/list`. p: type: integer description: >- Page number (1-based). Ignored by the export — the first 100 matching rows are always read. limit: type: integer description: >- Page size (1–100). Ignored by the export — the row cap is fixed at 100. orderby: type: string enum: - created_at - updated_at - session_count - error_count - severity description: Sort field; defaults to `updated_at` when omitted. asc: type: boolean description: Sort ascending when `true`; descending by default. error_required: type: boolean description: >- If `true`, only export issues with at least one associated error event. by_intersection: type: boolean description: >- When `true`, match by time-range overlap: export issues still active within the window (`last_seen_timestamp` >= `start_time`) even if created before it. Default `false` exports only issues created inside the window. export_fields: type: array items: type: string enum: - issue_id - issue_url - application_name - service - error_type - error_message - status - severity - is_crash - error_count - session_count - first_seen_at - first_seen_version - last_seen_at - last_seen_version - versions - suspected_cause - resolved_at description: >- CSV columns to export, in the order they appear. Unknown keys are rejected with a parameter error; an empty array uses the default column set. console_origin: type: string description: >- Console origin used to build the `issue_url` column, e.g. `https://console.flashcat.cloud`. The service cannot infer it (SaaS, on-premises and dev releases answer on different origins). time_zone: type: string description: >- IANA time zone used to render timestamps in the CSV, e.g. `Asia/Shanghai` or `UTC`. Default: `Asia/Shanghai`. ErrorResponse: type: object description: Response envelope for errors. `error` is required; `data` is absent. properties: request_id: type: string example: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 description: >- Unique trace ID of this request; include it when reporting issues so logs can be located. error: $ref: '#/components/schemas/DutyError' required: - request_id - error DutyError: type: object description: >- Error payload inside the response envelope. Present only on non-2xx responses. properties: code: $ref: '#/components/schemas/ErrorCode' message: type: string description: >- Human-readable error message, localized by the caller's Accept-Language. May contain field names, IDs, or other context from the failing request. example: The specified parameter template_id is not valid. required: - code - message ErrorCode: type: string description: >- Flashduty error code enum. Every failed API response sets `error.code` to one of these stable wire strings. HTTP status is informational — the authoritative signal is the enum value. | Code | HTTP | Meaning | |---|---|---| | `OK` | 200 | Reserved — not returned on real errors. | | `InvalidParameter` | 400 | A required parameter is missing or failed validation. | | `BadRequest` | 400 | Generic 400 used when no more specific code fits. | | `InvalidContentType` | 400 | The `Content-Type` header is not `application/json`. | | `ResourceNotFound` | 400 | The referenced resource does not exist. Note: returned as HTTP 400, not 404 (historical choice). | | `NoLicense` | 400 | The feature is license-gated and no active license was found. | | `ReferenceExist` | 400 | Deletion blocked — other entities still reference this resource. | | `Unauthorized` | 401 | `app_key` is missing, invalid, or expired. | | `BalanceNotEnough` | 402 | Billing-gated operation with insufficient account balance. | | `AccessDenied` | 403 | Authenticated but lacking the permission required for this operation. | | `RouteNotFound` | 404 | The request URL path is not a known route. | | `MethodNotAllowed` | 405 | The HTTP method is not allowed on this otherwise-known path. | | `UndonedOrderExist` | 409 | An outstanding billing order blocks this new one. Wait and retry. | | `RequestLocked` | 423 | Operation temporarily locked due to repeated failures. | | `EntityTooLarge` | 413 | Request body exceeds the configured max size. | | `RequestTooFrequently` | 429 | Rate limit hit — API-global, per-account, or per-integration. | | `RequestVerifyRequired` | 428 | Second-factor verification required but not supplied. | | `DangerousOperation` | 428 | High-risk operation requires MFA verification. | | `InternalError` | 500 | Unhandled server-side error. Include `request_id` in the bug report. | | `ServiceUnavailable` | 503 | A backend dependency is unavailable. Try again later. | enum: - OK - InvalidParameter - BadRequest - InvalidContentType - ResourceNotFound - NoLicense - ReferenceExist - Unauthorized - BalanceNotEnough - AccessDenied - RouteNotFound - MethodNotAllowed - UndonedOrderExist - RequestLocked - EntityTooLarge - RequestTooFrequently - RequestVerifyRequired - DangerousOperation - InternalError - ServiceUnavailable x-enumDescriptions: OK: Reserved — not returned on real errors. InvalidParameter: A required parameter is missing or failed validation. BadRequest: Generic 400 used when no more specific code fits. InvalidContentType: The `Content-Type` header is not `application/json`. ResourceNotFound: >- The referenced resource does not exist. Note: returned as HTTP 400, not 404 (historical choice). NoLicense: The feature is license-gated and no active license was found. ReferenceExist: Deletion blocked — other entities still reference this resource. Unauthorized: '`app_key` is missing, invalid, or expired.' BalanceNotEnough: Billing-gated operation with insufficient account balance. AccessDenied: Authenticated but lacking the permission required for this operation. RouteNotFound: The request URL path is not a known route. MethodNotAllowed: The HTTP method is not allowed on this otherwise-known path. UndonedOrderExist: An outstanding billing order blocks this new one. Wait and retry. RequestLocked: Operation temporarily locked due to repeated failures. EntityTooLarge: Request body exceeds the configured max size. RequestTooFrequently: Rate limit hit — API-global, per-account, or per-integration. RequestVerifyRequired: Second-factor verification required but not supplied. DangerousOperation: High-risk operation requires MFA verification. InternalError: Unhandled server-side error. Include `request_id` in the bug report. ServiceUnavailable: A backend dependency is unavailable. Try again later. example: InvalidParameter responses: BadRequest: description: Invalid request — usually a missing or malformed parameter. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: missingParameter: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: InvalidParameter message: The specified parameter is not valid. Unauthorized: description: Missing or invalid app_key. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: missingAppKey: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: Unauthorized message: You are unauthorized. TooManyRequests: description: >- Rate limit hit. Either the global API limit, a per-account limit, or a per-integration limit. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: rateLimited: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: RequestTooFrequently message: Request too frequently. ServerError: description: Unexpected server-side error. Include the request_id when reporting. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: internal: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: InternalError message: >- We encountered an internal error, and it has been reported. Please try again later. securitySchemes: AppKeyAuth: type: apiKey in: query name: app_key description: >- App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account. ````