> ## Documentation Index > Fetch the complete documentation index at: https://docs.flashduty.com/llms.txt > Use this file to discover all available pages before exploring further. # List issues > Return a paginated list of RUM error tracking issues matching the given filters. ## Restrictions | Aspect | Value | | ----------- | ------------------------------------------------------------- | | Rate limits | **1,000 requests/minute**; **50 requests/second** per account | | Permissions | None — any valid `app_key` can call this operation | ## Usage * `start_time` and `end_time` are millisecond timestamps. Maximum range: 183 days. * `statuses` filters by issue status. Valid values: `for_review`, `reviewed`, `ignored`, `resolved`. * `orderby` accepts: `created_at`, `updated_at`, `session_count`, `error_count`. * Use `dql` or `sql` for advanced filtering. Cannot provide both. ## OpenAPI ````yaml /api-reference/rum.openapi.en.json post /rum/issue/list openapi: 3.1.0 info: title: Flashduty Open API description: >- Public HTTP API for the Flashduty incident management platform — incidents, notification templates, channels, schedules, monitors, RUM, and platform administration. Every operation is authenticated with an `app_key` query parameter issued from the Flashduty console under Account → APP Keys. Responses follow a uniform envelope: `{ request_id, data }` on success, `{ request_id, error }` on failure. version: 1.0.0 servers: - url: https://api.flashcat.cloud description: Flashduty Open API security: - AppKeyAuth: [] tags: - name: RUM/Applications description: Manage Real User Monitoring (RUM) applications. - name: RUM/Data query description: Run RUM analytics queries over event data. - name: RUM/Issues description: Query and manage RUM error tracking issues and preset severity rules. - name: RUM/Facets description: >- Query RUM facet fields and their value distributions for building analytics filters. - name: RUM/Sourcemaps description: >- Manage and query RUM sourcemap files for browser, Android, and iOS error symbolication. paths: /rum/issue/list: post: tags: - RUM/Issues summary: List issues description: >- Return a paginated list of RUM error tracking issues matching the given filters. operationId: rum-issue-read-list requestBody: required: true content: application/json: schema: $ref: '#/components/schemas/RumIssueListRequest' example: start_time: 1772611200000 end_time: 1775961914595 application_ids: - eWbr4xk3ZRnLabRa6unqwD statuses: - for_review p: 1 limit: 20 orderby: updated_at responses: '200': description: Success content: application/json: schema: allOf: - $ref: '#/components/schemas/SuccessEnvelope' - type: object properties: data: $ref: '#/components/schemas/RumIssueListResponse' example: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 data: items: - team_id: 2477033058131 issue_id: NHEacQHi2DhXqobr9qPQz9 application_id: eWbr4xk3ZRnLabRa6unqwD application_name: Flashduty DEV service: fd-console status: for_review error_count: 752 session_count: 381 is_crash: false age: 5078684 resolved_at: 0 resolved_by: 0 created_at: 1770883154944 updated_at: 1775961914595 first_seen: timestamp: 1770883154944 version: 1.0.0 last_seen: timestamp: 1775961839090 version: 1.0.0 error: message: Script error. type: Error suspected_cause: source: auto value: code.exception reason: >- The error message 'Script error.' typically indicates an unhandled exception in JavaScript. person_id: 0 versions: - 1.0.0 severity: Info - team_id: 2477033058131 issue_id: H8kZSmxiE7EgdyD4fCyyNa application_id: eWbr4xk3ZRnLabRa6unqwD application_name: Flashduty DEV service: fd-console status: for_review error_count: 3 session_count: 1 is_crash: false age: 48 resolved_at: 0 resolved_by: 0 created_at: 1775189479566 updated_at: 1775191284163 first_seen: timestamp: 1775189479566 version: 1.0.0 last_seen: timestamp: 1775189527762 version: 1.0.0 error: message: >- API ERROR: We encountered an internal error | POST /api/access/logout type: Error suspected_cause: source: auto value: api.failed_request reason: >- The error indicates an internal server error during a POST request to /api/access/logout. person_id: 0 versions: - 1.0.0 severity: Info has_next_page: true total: 111 '400': $ref: '#/components/responses/BadRequest' '401': $ref: '#/components/responses/Unauthorized' '429': $ref: '#/components/responses/TooManyRequests' '500': $ref: '#/components/responses/ServerError' components: schemas: RumIssueListRequest: type: object required: - start_time - end_time description: Filters for listing issues. properties: start_time: type: integer format: int64 description: Start of time range, millisecond timestamp. end_time: type: integer format: int64 description: 'End of time range, millisecond timestamp. Maximum range: 183 days.' application_ids: type: array items: type: string description: Filter by application IDs. dql: type: string description: DQL query for advanced filtering. Cannot be used with `sql`. sql: type: string description: SQL-style query for advanced filtering. Cannot be used with `dql`. statuses: type: array items: type: string enum: - for_review - reviewed - ignored - resolved description: Filter by statuses. suspected_causes: type: array items: type: string description: Filter by suspected causes. team_ids: type: array items: type: integer format: int64 description: Filter by team IDs. p: type: integer description: 'Page number. Default: 1.' limit: type: integer description: 'Page size. Range: 1–100. Default: 20.' orderby: type: string enum: - created_at - updated_at - session_count - error_count asc: type: boolean error_required: type: boolean description: >- If `true`, only return issues with at least one associated error event. by_intersection: type: boolean SuccessEnvelope: type: object description: >- Success response envelope. On every 2xx response, `request_id` identifies the call (also mirrored in the `Flashcat-Request-Id` header) and `data` holds the endpoint-specific payload. Failure responses use a different shape — see `ErrorResponse`. properties: request_id: type: string description: >- Unique ID for this request. Mirrored in the Flashcat-Request-Id response header. Include it when reporting issues. example: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 data: description: Endpoint-specific payload. See each operation's 200 response schema. required: - request_id - data RumIssueListResponse: type: object properties: items: type: array items: $ref: '#/components/schemas/RumIssueItem' has_next_page: type: boolean total: type: integer RumIssueItem: type: object description: A RUM error tracking issue. properties: team_id: type: integer format: int64 issue_id: type: string description: Unique issue ID. application_id: type: string application_name: type: string service: type: string status: type: string enum: - for_review - reviewed - ignored - resolved error_count: type: integer format: int64 description: Total error occurrences. session_count: type: integer format: int64 description: Affected user sessions. is_crash: type: boolean description: Whether the error caused an app crash. age: type: integer format: int64 resolved_at: type: integer format: int64 resolved_by: type: integer format: int64 created_at: type: integer format: int64 updated_at: type: integer format: int64 first_seen: type: object properties: timestamp: type: integer format: int64 version: type: string last_seen: type: object properties: timestamp: type: integer format: int64 version: type: string error: type: object properties: message: type: string type: type: string suspected_cause: type: object properties: source: type: string enum: - auto - user value: type: string enum: - api.failed_request - network.error - code.exception - code.invalid_object_access - code.invalid_argument - unknown reason: type: string person_id: type: integer format: int64 regression: type: object description: >- Regression metadata. Present only when a previously resolved issue re-occurred. properties: regressed_at: type: integer format: int64 description: Timestamp when the regression was detected. regressed_at_version: type: string description: Application version in which the regression was observed. resolved_at: type: integer format: int64 description: Timestamp of the previous resolution before the regression. versions: type: array items: type: string severity: type: string description: Issue severity level. ErrorResponse: type: object description: Response envelope for errors. `error` is required; `data` is absent. properties: request_id: type: string example: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: $ref: '#/components/schemas/DutyError' required: - request_id - error DutyError: type: object description: >- Error payload inside the response envelope. Present only on non-2xx responses. properties: code: $ref: '#/components/schemas/ErrorCode' message: type: string description: >- Human-readable error message, localized by the caller's Accept-Language. May contain field names, IDs, or other context from the failing request. example: The specified parameter template_id is not valid. required: - code - message ErrorCode: type: string description: >- Flashduty error code enum. Every failed API response sets `error.code` to one of these stable wire strings. HTTP status is informational — the authoritative signal is the enum value. | Code | HTTP | Meaning | |---|---|---| | `OK` | 200 | Reserved — not returned on real errors. | | `InvalidParameter` | 400 | A required parameter is missing or failed validation. | | `BadRequest` | 400 | Generic 400 used when no more specific code fits. | | `InvalidContentType` | 400 | The `Content-Type` header is not `application/json`. | | `ResourceNotFound` | 400 | The referenced resource does not exist. Note: returned as HTTP 400, not 404 (historical choice). | | `NoLicense` | 400 | The feature is license-gated and no active license was found. | | `ReferenceExist` | 400 | Deletion blocked — other entities still reference this resource. | | `Unauthorized` | 401 | `app_key` is missing, invalid, or expired. | | `BalanceNotEnough` | 402 | Billing-gated operation with insufficient account balance. | | `AccessDenied` | 403 | Authenticated but lacking the permission required for this operation. | | `RouteNotFound` | 404 | The request URL path is not a known route. | | `MethodNotAllowed` | 405 | The HTTP method is not allowed on this otherwise-known path. | | `UndonedOrderExist` | 409 | An outstanding billing order blocks this new one. Wait and retry. | | `RequestLocked` | 423 | Operation temporarily locked due to repeated failures. | | `EntityTooLarge` | 413 | Request body exceeds the configured max size. | | `RequestTooFrequently` | 429 | Rate limit hit — API-global, per-account, or per-integration. | | `RequestVerifyRequired` | 428 | Second-factor verification required but not supplied. | | `DangerousOperation` | 428 | High-risk operation requires MFA verification. | | `InternalError` | 500 | Unhandled server-side error. Include `request_id` in the bug report. | | `ServiceUnavailable` | 503 | A backend dependency is unavailable. Try again later. | enum: - OK - InvalidParameter - BadRequest - InvalidContentType - ResourceNotFound - NoLicense - ReferenceExist - Unauthorized - BalanceNotEnough - AccessDenied - RouteNotFound - MethodNotAllowed - UndonedOrderExist - RequestLocked - EntityTooLarge - RequestTooFrequently - RequestVerifyRequired - DangerousOperation - InternalError - ServiceUnavailable x-enumDescriptions: OK: Reserved — not returned on real errors. InvalidParameter: A required parameter is missing or failed validation. BadRequest: Generic 400 used when no more specific code fits. InvalidContentType: The `Content-Type` header is not `application/json`. ResourceNotFound: >- The referenced resource does not exist. Note: returned as HTTP 400, not 404 (historical choice). NoLicense: The feature is license-gated and no active license was found. ReferenceExist: Deletion blocked — other entities still reference this resource. Unauthorized: '`app_key` is missing, invalid, or expired.' BalanceNotEnough: Billing-gated operation with insufficient account balance. AccessDenied: Authenticated but lacking the permission required for this operation. RouteNotFound: The request URL path is not a known route. MethodNotAllowed: The HTTP method is not allowed on this otherwise-known path. UndonedOrderExist: An outstanding billing order blocks this new one. Wait and retry. RequestLocked: Operation temporarily locked due to repeated failures. EntityTooLarge: Request body exceeds the configured max size. RequestTooFrequently: Rate limit hit — API-global, per-account, or per-integration. RequestVerifyRequired: Second-factor verification required but not supplied. DangerousOperation: High-risk operation requires MFA verification. InternalError: Unhandled server-side error. Include `request_id` in the bug report. ServiceUnavailable: A backend dependency is unavailable. Try again later. example: InvalidParameter responses: BadRequest: description: Invalid request — usually a missing or malformed parameter. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: missingParameter: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: InvalidParameter message: The specified parameter is not valid. Unauthorized: description: Missing or invalid app_key. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: missingAppKey: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: Unauthorized message: You are unauthorized. TooManyRequests: description: >- Rate limit hit. Either the global API limit, a per-account limit, or a per-integration limit. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: rateLimited: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: RequestTooFrequently message: Request too frequently. ServerError: description: Unexpected server-side error. Include the request_id when reporting. content: application/json: schema: $ref: '#/components/schemas/ErrorResponse' examples: internal: value: request_id: 01HK8XQE3Z7JM2NTFQ5YJ8P9R4 error: code: InternalError message: >- We encountered an internal error, and it has been reported. Please try again later. securitySchemes: AppKeyAuth: type: apiKey in: query name: app_key description: >- App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account. ````