> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flashduty.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Flashduty

> A unified observability platform covering On-call alert management, RUM user experience monitoring, and Monitors unified monitoring

## Product Suite

Flashduty is a unified observability platform designed for DevOps, SRE, and operations teams, providing end-to-end solutions from monitoring and alerting to incident response.

<CardGroup cols={2}>
  <Card title="On-call" icon="bell" href="./on-call/quickstart/quickstart">
    Accelerate alert response
  </Card>

  <Card title="RUM" icon="chart-line" href="./rum/quickstart/quickstart">
    Real user experience monitoring
  </Card>

  <Card title="Monitors" icon="desktop" href="./monitors/quickstart/quickstart">
    Unified monitoring platform
  </Card>

  <Card title="AI SRE" icon="robot" href="./ai-sre">
    Autonomous troubleshooting Agent (Beta)
  </Card>
</CardGroup>

***

## On-call Alert Management

A unified intelligent alert response platform: reduce noise, schedule, assign, escalate, and notify to help teams respond to and handle production incidents quickly.

<AccordionGroup>
  <Accordion title="Core Capabilities" icon="star">
    * **Intelligent noise reduction**: Alert grouping, inhibition, and deduplication to reduce 90% of alert noise
    * **Flexible assignment**: Multi-level escalation, dynamic routing, and rotation scheduling
    * **Multi-channel notifications**: Feishu/Lark, Dingtalk, WeCom, Slack, phone calls, SMS
    * **Rich integrations**: Native support for 100+ monitoring tools and cloud platforms
  </Accordion>

  <Accordion title="Use Cases" icon="bullseye">
    * Build 7x24 on-call systems to ensure service availability
    * Aggregate alerts from multiple sources into a unified incident management portal
    * Establish escalation mechanisms to ensure timely response
    * Analyze alert data to continuously improve monitoring quality
  </Accordion>
</AccordionGroup>

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="./on-call/quickstart/quickstart">
    Complete your first alert integration in 5 minutes
  </Card>

  <Card title="Product Comparison" icon="scale-balanced" href="./on-call/quickstart/comparison">
    Feature comparison with PagerDuty
  </Card>
</CardGroup>

***

## RUM User Experience Monitoring

Real User Monitoring helps you understand how real users experience your application and quickly identify and resolve frontend issues.

<AccordionGroup>
  <Accordion title="Core Capabilities" icon="star">
    * **Performance monitoring**: Full-chain tracking of page loads, resource loads, and API calls
    * **Error tracking**: Automatic collection and grouping of JS errors and network errors
    * **Session replay**: Reproduce user operation paths to quickly replicate issues
    * **Custom metrics**: Report business-specific metrics to meet personalized needs
  </Accordion>

  <Accordion title="Use Cases" icon="bullseye">
    * Monitor core web vitals (LCP, FID, CLS) for web applications
    * Track and analyze frontend errors to improve application stability
    * Analyze user behavior paths to optimize product experience
    * Correlate with backend traces for full-stack observability
  </Accordion>
</AccordionGroup>

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="./rum/quickstart/quickstart">
    Integrate SDK to start monitoring
  </Card>

  <Card title="Performance Analysis" icon="gauge-high" href="./rum/performance/overview">
    Learn about performance metrics and analysis methods
  </Card>
</CardGroup>

***

## Monitors Management

A unified monitoring management platform that aggregates data from multiple sources for full-stack observability.

<AccordionGroup>
  <Accordion title="Core Capabilities" icon="star">
    * **Multi-source aggregation**: Unified integration with Prometheus, Zabbix, cloud monitoring, and other data sources
    * **Unified view**: Cross-platform, cross-region unified monitoring dashboard
    * **Intelligent baselines**: Automatically calculate alert thresholds based on historical data
    * **Synthetic monitoring**: Global multi-node active probing of service availability
  </Accordion>

  <Accordion title="Use Cases" icon="bullseye">
    * Consolidate disparate monitoring systems into a unified observability portal
    * Build business-level monitoring dashboards to visualize system health
    * Implement proactive monitoring to detect potential issues early
    * Unified monitoring management across clouds and regions
  </Accordion>
</AccordionGroup>

<CardGroup cols={2}>
  <Card title="Quick Start" icon="rocket" href="./monitors/quickstart/quickstart">
    Create your first monitoring task
  </Card>

  <Card title="FAQ" icon="circle-question" href="./monitors/faq/faq">
    Answers to common questions
  </Card>
</CardGroup>

***

## AI SRE Autonomous Troubleshooting

A conversational, autonomous SRE Agent: issue instructions in natural language, and the AI investigates incidents, finds root causes, calls tools, and accumulates reusable operational knowledge. Integrated deeply with Flashduty incident response and IM collaboration.

<AccordionGroup>
  <Accordion title="Core capabilities" icon="star">
    * **Chat to troubleshoot**: the Agent plans, calls tools, and streams its investigation and conclusion
    * **Integrated with incident response**: spin up a session from an incident or war room with full context
    * **Knowledge that compounds**: DUTY.md-rooted Knowledge Packs hold long-lived operational context
    * **Extensible tooling**: Skills, MCP, A2A Agents, and self-hosted Runners
  </Accordion>

  <Accordion title="Use cases" icon="bullseye">
    * Start an investigation from the console or an IM group, visible to the whole team
    * Automatic initial diagnosis posted back to the incident war room
    * Use /insight to review the last 30 days and quantify operational friction
    * Build reusable runbooks and troubleshooting flows
  </Accordion>
</AccordionGroup>

<Note>
  AI SRE is currently in **private beta**. Pro or higher accounts can apply for **free beta access**; it will become paid after commercialization starts, and Flashduty will share billing information so you can choose whether to formally activate AI SRE or pause usage. Apply through the [AI SRE private beta application form](https://c9xudyniiq.feishu.cn/share/base/form/shrcn0ngCfdoygiaHnAT80BfZiH), and see the [AI SRE introduction](./ai-sre).
</Note>

<CardGroup cols={2}>
  <Card title="Product overview" icon="rocket" href="./ai-sre/overview">
    Learn the full capability map and console navigation
  </Card>

  <Card title="Get started" icon="comments" href="./ai-sre/sessions">
    Create a session and start conversational troubleshooting
  </Card>
</CardGroup>

***

## Developers

Integrate Flashduty through Open API and Webhooks for automation and custom development.

<CardGroup cols={3}>
  <Card title="Quick Start" icon="rocket" href="/en/openapi/introduction">
    Authentication, request specs, error handling
  </Card>

  <Card title="API Catalog" icon="list" href="/en/openapi/api-catalog">
    All 288 endpoints organized by module
  </Card>

  <Card title="About Pagination" icon="file-lines" href="/en/openapi/pagination">
    Traditional and cursor pagination
  </Card>
</CardGroup>

***

## Contact Us

<CardGroup cols={2}>
  <Card title="Technical Support" icon="headset">
    Scan to add our WeCom for one-on-one technical support

    <img src="https://api.apifox.com/api/v1/projects/4386769/resources/447591/image-preview" alt="Technical Support WeCom" width="100" />
  </Card>

  <Card title="Business Inquiries" icon="handshake">
    Scan to add our business manager on WeCom

    <img src="https://api.apifox.com/api/v1/projects/4386769/resources/447590/image-preview" alt="Business Manager WeCom" width="100" />
  </Card>

  <Card title="Console Feedback" icon="comment" href="https://console.flashcat.cloud">
    Sign in to the console and submit feedback in the bottom left corner
  </Card>

  <Card title="Email" icon="envelope" href="mailto:support@flashcat.cloud">
    [support@flashcat.cloud](mailto:support@flashcat.cloud)
  </Card>
</CardGroup>