> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flashduty.com/llms.txt
> Use this file to discover all available pages before exploring further.

# On-call Alert Response Platform

> A unified intelligent alert response platform that helps teams respond to production incidents quickly and reduce alert noise by over 90%

## What is On-call?

Flashduty On-call is a unified intelligent alert response platform designed for DevOps, SRE, and operations teams. Through intelligent noise reduction, flexible assignment, and multi-channel notifications, it helps you reduce alert noise by over 90%.

<Note>
  On-call is Flashduty's core product, serving thousands of enterprises and processing over 1 billion alert events.
</Note>

## Core Capabilities

<CardGroup cols={2}>
  <Card title="Intelligent Noise Reduction" icon="filter">
    Alert grouping, inhibition, and deduplication to reduce 90% of alert noise, allowing teams to focus on truly important issues
  </Card>

  <Card title="Flexible Assignment" icon="route">
    Support for multi-level escalation, dynamic routing, and rotation scheduling to ensure alerts reach the right responders
  </Card>

  <Card title="Multi-channel Notifications" icon="bell">
    Feishu/Lark, Dingtalk, WeCom, Slack, Microsoft Teams, phone calls, SMS, email
  </Card>

  <Card title="Rich Integrations" icon="plug">
    Native support for 100+ monitoring tools and cloud platforms, complete setup in 5 minutes
  </Card>
</CardGroup>

## Workflow

The Flashduty On-call workflow is intuitive:

<Steps>
  <Step title="Alert Ingestion">
    Alerts are pushed from monitoring systems to Flashduty through integrations
  </Step>

  <Step title="Routing & Assignment">
    Alerts are assigned to the corresponding channel based on routing rules
  </Step>

  <Step title="Intelligent Noise Reduction">
    The system automatically performs alert grouping, noise reduction, and label enhancement
  </Step>

  <Step title="Notification Delivery">
    Responders are notified according to the escalation rule, with multi-level escalation support
  </Step>

  <Step title="Incident Handling">
    Responders acknowledge, handle, and close incidents to complete the loop
  </Step>
</Steps>

## Integration Ecosystem

<AccordionGroup>
  <Accordion title="Open Source Monitoring" icon="code">
    Prometheus, Grafana, Zabbix, Nightingale, SkyWalking, ElastAlert...
  </Accordion>

  <Accordion title="Cloud Providers" icon="cloud">
    Alibaba Cloud, AWS, Tencent Cloud, Huawei Cloud, Volcengine, Azure, Google Cloud...
  </Accordion>

  <Accordion title="APM Platforms" icon="chart-line">
    Dynatrace, Datadog, Sentry, Guance, PagerDuty...
  </Accordion>

  <Accordion title="Instant Messaging" icon="comments">
    Feishu/Lark, Dingtalk, WeCom, Slack, Microsoft Teams...
  </Accordion>
</AccordionGroup>

## Quick Start

<CardGroup cols={2}>
  <Card title="Getting Started" icon="rocket" href="/en/on-call/quickstart/quickstart">
    Complete the full flow from alert ingestion to phone notification in 10 minutes
  </Card>

  <Card title="Create a Channel" icon="folder-plus" href="/en/on-call/channel/create-edit">
    Learn how to create and configure channels to manage team incident response
  </Card>

  <Card title="Notification Delivery" icon="sitemap" href="/en/on-call/channel/escalation-rule">
    Set up alert notification rules, escalation paths, and responders
  </Card>

  <Card title="On-call Scheduling" icon="calendar" href="/en/on-call/configuration/schedule">
    Configure schedules, rotation rules, and holiday overrides
  </Card>
</CardGroup>