curl --request POST \
--url 'https://api.flashcat.cloud/channel/escalate/rule/update?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"channel_id": 1001,
"rule_id": "6621b23f4a2c5e0012ab34d0",
"template_id": "6621b23f4a2c5e0012ab34d1",
"rule_name": "Default escalation",
"layers": [
{
"target": {
"person_ids": [
42
],
"by": {
"critical": [
"voice"
],
"warning": [
"sms"
]
}
}
}
]
}
'import requests
url = "https://api.flashcat.cloud/channel/escalate/rule/update?app_key="
payload = {
"channel_id": 1001,
"rule_id": "6621b23f4a2c5e0012ab34d0",
"template_id": "6621b23f4a2c5e0012ab34d1",
"rule_name": "Default escalation",
"layers": [{ "target": {
"person_ids": [42],
"by": {
"critical": ["voice"],
"warning": ["sms"]
}
} }]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
channel_id: 1001,
rule_id: '6621b23f4a2c5e0012ab34d0',
template_id: '6621b23f4a2c5e0012ab34d1',
rule_name: 'Default escalation',
layers: [{target: {person_ids: [42], by: {critical: ['voice'], warning: ['sms']}}}]
})
};
fetch('https://api.flashcat.cloud/channel/escalate/rule/update?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/channel/escalate/rule/update?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'channel_id' => 1001,
'rule_id' => '6621b23f4a2c5e0012ab34d0',
'template_id' => '6621b23f4a2c5e0012ab34d1',
'rule_name' => 'Default escalation',
'layers' => [
[
'target' => [
'person_ids' => [
42
],
'by' => [
'critical' => [
'voice'
],
'warning' => [
'sms'
]
]
]
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/channel/escalate/rule/update?app_key="
payload := strings.NewReader("{\n \"channel_id\": 1001,\n \"rule_id\": \"6621b23f4a2c5e0012ab34d0\",\n \"template_id\": \"6621b23f4a2c5e0012ab34d1\",\n \"rule_name\": \"Default escalation\",\n \"layers\": [\n {\n \"target\": {\n \"person_ids\": [\n 42\n ],\n \"by\": {\n \"critical\": [\n \"voice\"\n ],\n \"warning\": [\n \"sms\"\n ]\n }\n }\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/channel/escalate/rule/update?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"channel_id\": 1001,\n \"rule_id\": \"6621b23f4a2c5e0012ab34d0\",\n \"template_id\": \"6621b23f4a2c5e0012ab34d1\",\n \"rule_name\": \"Default escalation\",\n \"layers\": [\n {\n \"target\": {\n \"person_ids\": [\n 42\n ],\n \"by\": {\n \"critical\": [\n \"voice\"\n ],\n \"warning\": [\n \"sms\"\n ]\n }\n }\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/channel/escalate/rule/update?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"channel_id\": 1001,\n \"rule_id\": \"6621b23f4a2c5e0012ab34d0\",\n \"template_id\": \"6621b23f4a2c5e0012ab34d1\",\n \"rule_name\": \"Default escalation\",\n \"layers\": [\n {\n \"target\": {\n \"person_ids\": [\n 42\n ],\n \"by\": {\n \"critical\": [\n \"voice\"\n ],\n \"warning\": [\n \"sms\"\n ]\n }\n }\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Update escalation rule
Update an existing escalation rule configuration.
curl --request POST \
--url 'https://api.flashcat.cloud/channel/escalate/rule/update?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"channel_id": 1001,
"rule_id": "6621b23f4a2c5e0012ab34d0",
"template_id": "6621b23f4a2c5e0012ab34d1",
"rule_name": "Default escalation",
"layers": [
{
"target": {
"person_ids": [
42
],
"by": {
"critical": [
"voice"
],
"warning": [
"sms"
]
}
}
}
]
}
'import requests
url = "https://api.flashcat.cloud/channel/escalate/rule/update?app_key="
payload = {
"channel_id": 1001,
"rule_id": "6621b23f4a2c5e0012ab34d0",
"template_id": "6621b23f4a2c5e0012ab34d1",
"rule_name": "Default escalation",
"layers": [{ "target": {
"person_ids": [42],
"by": {
"critical": ["voice"],
"warning": ["sms"]
}
} }]
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
channel_id: 1001,
rule_id: '6621b23f4a2c5e0012ab34d0',
template_id: '6621b23f4a2c5e0012ab34d1',
rule_name: 'Default escalation',
layers: [{target: {person_ids: [42], by: {critical: ['voice'], warning: ['sms']}}}]
})
};
fetch('https://api.flashcat.cloud/channel/escalate/rule/update?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/channel/escalate/rule/update?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'channel_id' => 1001,
'rule_id' => '6621b23f4a2c5e0012ab34d0',
'template_id' => '6621b23f4a2c5e0012ab34d1',
'rule_name' => 'Default escalation',
'layers' => [
[
'target' => [
'person_ids' => [
42
],
'by' => [
'critical' => [
'voice'
],
'warning' => [
'sms'
]
]
]
]
]
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/channel/escalate/rule/update?app_key="
payload := strings.NewReader("{\n \"channel_id\": 1001,\n \"rule_id\": \"6621b23f4a2c5e0012ab34d0\",\n \"template_id\": \"6621b23f4a2c5e0012ab34d1\",\n \"rule_name\": \"Default escalation\",\n \"layers\": [\n {\n \"target\": {\n \"person_ids\": [\n 42\n ],\n \"by\": {\n \"critical\": [\n \"voice\"\n ],\n \"warning\": [\n \"sms\"\n ]\n }\n }\n }\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/channel/escalate/rule/update?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"channel_id\": 1001,\n \"rule_id\": \"6621b23f4a2c5e0012ab34d0\",\n \"template_id\": \"6621b23f4a2c5e0012ab34d1\",\n \"rule_name\": \"Default escalation\",\n \"layers\": [\n {\n \"target\": {\n \"person_ids\": [\n 42\n ],\n \"by\": {\n \"critical\": [\n \"voice\"\n ],\n \"warning\": [\n \"sms\"\n ]\n }\n }\n }\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/channel/escalate/rule/update?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"channel_id\": 1001,\n \"rule_id\": \"6621b23f4a2c5e0012ab34d0\",\n \"template_id\": \"6621b23f4a2c5e0012ab34d1\",\n \"rule_name\": \"Default escalation\",\n \"layers\": [\n {\n \"target\": {\n \"person_ids\": [\n 42\n ],\n \"by\": {\n \"critical\": [\n \"voice\"\n ],\n \"warning\": [\n \"sms\"\n ]\n }\n }\n }\n ]\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}Restrictions
| Aspect | Value |
|---|---|
| Rate limits | 1,000 requests/minute; 50 requests/second per account |
| Permissions | Channels Manage (on-call) |
Authorizations
App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.
Body
Parameters for updating an escalation rule.
Owning channel ID; obtain it from POST /channel/list.
Escalation rule ID (MongoDB ObjectID).
^[0-9a-fA-F]{24}$Notification template ID (MongoDB ObjectID).
^[0-9a-fA-F]{24}$Rule name, 1 to 39 characters.
1 - 39Escalation levels in order. At least one level is required.
Show child attributes
Show child attributes
Evaluation priority. Lower runs first.
Delay window in seconds. 0 disables delay.
Rule description, up to 500 characters.
500Optional recurring time windows during which the rule applies.
Show child attributes
Show child attributes
Match conditions for alerts this rule applies to; omit to apply it to all alerts in the channel.
AND group — all conditions in this array must match.
Show child attributes
Show child attributes
Response
Success
Success response envelope. On every 2xx response, request_id identifies the call (also mirrored in the Flashcat-Request-Id header) and data holds the endpoint-specific payload. Failure responses use a different shape — see ErrorResponse.
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