调整分派策略顺序
curl --request POST \
--url 'https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"channel_id": 123,
"drag_rule_id": "<string>",
"target_rule_id": "<string>"
}
'import requests
url = "https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key="
payload = {
"channel_id": 123,
"drag_rule_id": "<string>",
"target_rule_id": "<string>"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({channel_id: 123, drag_rule_id: '<string>', target_rule_id: '<string>'})
};
fetch('https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'channel_id' => 123,
'drag_rule_id' => '<string>',
'target_rule_id' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key="
payload := strings.NewReader("{\n \"channel_id\": 123,\n \"drag_rule_id\": \"<string>\",\n \"target_rule_id\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"channel_id\": 123,\n \"drag_rule_id\": \"<string>\",\n \"target_rule_id\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"channel_id\": 123,\n \"drag_rule_id\": \"<string>\",\n \"target_rule_id\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "AccessDenied",
"message": "Access Denied."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}分派策略
调整分派策略顺序
通过将一条策略移动到另一条策略的位置,改变协作空间内分派策略的评估顺序。
POST
/
channel
/
escalate
/
rule
/
reorder
调整分派策略顺序
curl --request POST \
--url 'https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"channel_id": 123,
"drag_rule_id": "<string>",
"target_rule_id": "<string>"
}
'import requests
url = "https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key="
payload = {
"channel_id": 123,
"drag_rule_id": "<string>",
"target_rule_id": "<string>"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({channel_id: 123, drag_rule_id: '<string>', target_rule_id: '<string>'})
};
fetch('https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'channel_id' => 123,
'drag_rule_id' => '<string>',
'target_rule_id' => '<string>'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key="
payload := strings.NewReader("{\n \"channel_id\": 123,\n \"drag_rule_id\": \"<string>\",\n \"target_rule_id\": \"<string>\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"channel_id\": 123,\n \"drag_rule_id\": \"<string>\",\n \"target_rule_id\": \"<string>\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/channel/escalate/rule/reorder?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"channel_id\": 123,\n \"drag_rule_id\": \"<string>\",\n \"target_rule_id\": \"<string>\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "AccessDenied",
"message": "Access Denied."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}限制说明
| 项目 | 说明 |
|---|---|
| 速率限制 | 每个账户 300 次/分钟;20 次/秒 |
| 权限要求 | 协作空间管理(on-call) |
使用说明
- 策略按
priority升序评估:新故障由第一条满足time_filters和filters的启用中策略承接,后面的策略跳过。本接口将drag_rule_id移动到target_rule_id所在位置,并将协作空间内的策略从 0 开始重新编号,从而改变评估顺序。 drag_rule_id和target_rule_id必须都属于channel_id,否则返回InvalidParameter。channel_id不存在时返回InvalidParameter。- 同一协作空间的并发排序请求会被拒绝,返回
TooManyRequests。 - 调用者还必须拥有该协作空间的编辑权:账户所有者或管理员、协作空间创建者,或其管理团队成员(
managing_team_ids为空时为所属团队成员),否则返回AccessDenied。 - 每次调用都会记录到账户审计日志。
授权
在 Flashduty 控制台 我的 → APP Key 中创建的 APP Key。可通过 query 参数 app_key 或请求头 Fd-App-Key 传入。实际可访问范围是该 APP Key 的权限范围与创建者当前角色权限的交集,请妥善保管。
请求体
application/json
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