创建跟进事项
curl --request POST \
--url 'https://api.flashcat.cloud/incident/work-item/create?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"item_type": "action",
"title": "Roll back the v2.14 deployment on web-server-01",
"description": "CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.",
"status": "open",
"priority": "high",
"incident_id": "6a5f1e28807515413b384bce",
"assignee_ids": [
3790925372131
],
"idempotency_key": "create-wi-20260731-0001"
}
'import requests
url = "https://api.flashcat.cloud/incident/work-item/create?app_key="
payload = {
"item_type": "action",
"title": "Roll back the v2.14 deployment on web-server-01",
"description": "CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.",
"status": "open",
"priority": "high",
"incident_id": "6a5f1e28807515413b384bce",
"assignee_ids": [3790925372131],
"idempotency_key": "create-wi-20260731-0001"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
item_type: 'action',
title: 'Roll back the v2.14 deployment on web-server-01',
description: 'CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.',
status: 'open',
priority: 'high',
incident_id: '6a5f1e28807515413b384bce',
assignee_ids: [3790925372131],
idempotency_key: 'create-wi-20260731-0001'
})
};
fetch('https://api.flashcat.cloud/incident/work-item/create?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/incident/work-item/create?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'item_type' => 'action',
'title' => 'Roll back the v2.14 deployment on web-server-01',
'description' => 'CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.',
'status' => 'open',
'priority' => 'high',
'incident_id' => '6a5f1e28807515413b384bce',
'assignee_ids' => [
3790925372131
],
'idempotency_key' => 'create-wi-20260731-0001'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/incident/work-item/create?app_key="
payload := strings.NewReader("{\n \"item_type\": \"action\",\n \"title\": \"Roll back the v2.14 deployment on web-server-01\",\n \"description\": \"CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.\",\n \"status\": \"open\",\n \"priority\": \"high\",\n \"incident_id\": \"6a5f1e28807515413b384bce\",\n \"assignee_ids\": [\n 3790925372131\n ],\n \"idempotency_key\": \"create-wi-20260731-0001\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/work-item/create?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"item_type\": \"action\",\n \"title\": \"Roll back the v2.14 deployment on web-server-01\",\n \"description\": \"CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.\",\n \"status\": \"open\",\n \"priority\": \"high\",\n \"incident_id\": \"6a5f1e28807515413b384bce\",\n \"assignee_ids\": [\n 3790925372131\n ],\n \"idempotency_key\": \"create-wi-20260731-0001\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/incident/work-item/create?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"item_type\": \"action\",\n \"title\": \"Roll back the v2.14 deployment on web-server-01\",\n \"description\": \"CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.\",\n \"status\": \"open\",\n \"priority\": \"high\",\n \"incident_id\": \"6a5f1e28807515413b384bce\",\n \"assignee_ids\": [\n 3790925372131\n ],\n \"idempotency_key\": \"create-wi-20260731-0001\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01J8XQ3E5Z7JM2NTFQ5YJ8P9R4",
"data": {
"item": {
"work_item_id": "wi_9fK2mNqRtVwXyZaBcDeFgH",
"item_type": "action",
"incident_id": "6a5f1e28807515413b384bce",
"title": "Roll back the v2.14 deployment on web-server-01",
"status": "open",
"source_kind": "native",
"version": 1,
"assignee_ids": [
3790925372131
],
"created_by": 3790925372131,
"updated_by": 3790925372131,
"created_at_seconds": 1785496400,
"updated_at_seconds": 1785496400
},
"added_assignee_ids": [
3790925372131
]
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}跟进事项
创建跟进事项
在活动故障上创建行动项,或在其故障复盘上创建后续行动。
POST
/
incident
/
work-item
/
create
创建跟进事项
curl --request POST \
--url 'https://api.flashcat.cloud/incident/work-item/create?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"item_type": "action",
"title": "Roll back the v2.14 deployment on web-server-01",
"description": "CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.",
"status": "open",
"priority": "high",
"incident_id": "6a5f1e28807515413b384bce",
"assignee_ids": [
3790925372131
],
"idempotency_key": "create-wi-20260731-0001"
}
'import requests
url = "https://api.flashcat.cloud/incident/work-item/create?app_key="
payload = {
"item_type": "action",
"title": "Roll back the v2.14 deployment on web-server-01",
"description": "CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.",
"status": "open",
"priority": "high",
"incident_id": "6a5f1e28807515413b384bce",
"assignee_ids": [3790925372131],
"idempotency_key": "create-wi-20260731-0001"
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
item_type: 'action',
title: 'Roll back the v2.14 deployment on web-server-01',
description: 'CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.',
status: 'open',
priority: 'high',
incident_id: '6a5f1e28807515413b384bce',
assignee_ids: [3790925372131],
idempotency_key: 'create-wi-20260731-0001'
})
};
fetch('https://api.flashcat.cloud/incident/work-item/create?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/incident/work-item/create?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'item_type' => 'action',
'title' => 'Roll back the v2.14 deployment on web-server-01',
'description' => 'CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.',
'status' => 'open',
'priority' => 'high',
'incident_id' => '6a5f1e28807515413b384bce',
'assignee_ids' => [
3790925372131
],
'idempotency_key' => 'create-wi-20260731-0001'
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/incident/work-item/create?app_key="
payload := strings.NewReader("{\n \"item_type\": \"action\",\n \"title\": \"Roll back the v2.14 deployment on web-server-01\",\n \"description\": \"CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.\",\n \"status\": \"open\",\n \"priority\": \"high\",\n \"incident_id\": \"6a5f1e28807515413b384bce\",\n \"assignee_ids\": [\n 3790925372131\n ],\n \"idempotency_key\": \"create-wi-20260731-0001\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/incident/work-item/create?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"item_type\": \"action\",\n \"title\": \"Roll back the v2.14 deployment on web-server-01\",\n \"description\": \"CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.\",\n \"status\": \"open\",\n \"priority\": \"high\",\n \"incident_id\": \"6a5f1e28807515413b384bce\",\n \"assignee_ids\": [\n 3790925372131\n ],\n \"idempotency_key\": \"create-wi-20260731-0001\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/incident/work-item/create?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"item_type\": \"action\",\n \"title\": \"Roll back the v2.14 deployment on web-server-01\",\n \"description\": \"CPU saturation started right after the v2.14 rollout; roll back and watch the error rate.\",\n \"status\": \"open\",\n \"priority\": \"high\",\n \"incident_id\": \"6a5f1e28807515413b384bce\",\n \"assignee_ids\": [\n 3790925372131\n ],\n \"idempotency_key\": \"create-wi-20260731-0001\"\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01J8XQ3E5Z7JM2NTFQ5YJ8P9R4",
"data": {
"item": {
"work_item_id": "wi_9fK2mNqRtVwXyZaBcDeFgH",
"item_type": "action",
"incident_id": "6a5f1e28807515413b384bce",
"title": "Roll back the v2.14 deployment on web-server-01",
"status": "open",
"source_kind": "native",
"version": 1,
"assignee_ids": [
3790925372131
],
"created_by": 3790925372131,
"updated_by": 3790925372131,
"created_at_seconds": 1785496400,
"updated_at_seconds": 1785496400
},
"added_assignee_ids": [
3790925372131
]
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}限制说明
| 项目 | 说明 |
|---|---|
| 速率限制 | 每个账户 1,000 次/分钟;50 次/秒 |
| 权限要求 | 故障管理(on-call) |
使用说明
- 需要 On-call Pro 许可。
action锚定活动故障,且不得设置post_mortem_id;follow_up必须设置为关联到incident_id的故障复盘 ID。- 负责人须为已能查看锚定故障或复盘的活跃成员 —— 指派不会授予访问权限。
- 新添加的负责人会收到通知。
- 以相同的(
creator、idempotency_key)重试时,返回原事项并标记idempotent_replay: true,不会创建重复事项。 - 已审计 —— 变更会记录到审计日志。
授权
在 Flashduty 控制台 账户 → APP Key 中签发的 app_key。调用任何公开 API 时都必须携带。它等同于所属账户的身份凭证,请妥善保管。
请求体
application/json
创建故障跟进事项的参数。
action 锚定活动故障,不得设置 post_mortem_id;follow_up 必须设置 post_mortem_id。
可用选项:
action, follow_up 事项标题(最长 512 字符)。
Maximum string length:
512事项锚定的故障 ID(MongoDB ObjectID)。
Pattern:
^[0-9a-fA-F]{24}$客户端生成的幂等键(最长 128 字符;仅限字母、数字、_、-、.、:)。
Maximum string length:
128Pattern:
^[A-Za-z0-9_\-.:]+$可选的详细描述(最长 65,535 字符)。
Maximum string length:
65535可选的客户端自定义初始状态(最长 64 字符)。
Maximum string length:
64可选的客户端自定义优先级(最长 64 字符)。
Maximum string length:
64故障复盘 ID(32 位十六进制字符串)。follow_up 必填,action 禁止填写。该复盘必须关联到 incident_id。
初始负责人成员 ID 列表。负责人须为已能查看锚定对象的活跃成员;指派不会授予访问权限。
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