Private beta: AI SRE is currently in private beta. Pro or higher accounts can apply for free beta access through the AI SRE private beta application form; after approval, Flashduty will add your account to the whitelist. Features and the UI may change during the beta.
What is AI SRE?
Flashduty AI SRE is a conversational, autonomous SRE Agent platform. You issue instructions in natural language, and it plans the steps on its own, queries metrics and logs, runs commands, calls external tools (MCP), delegates subtasks when needed, and ends with a conclusion backed by its investigation. It is not a question-and-answer chatbot but a hands-on troubleshooter, integrated deeply with Flashduty incident response: when an incident triggers or a war room opens, you can spin up a session in one click so the Agent enters the investigation with full incident context — chat in the console, or just @-mention it in your IM group (Slack / Feishu / DingTalk / WeCom).Core Capabilities
Chat to troubleshoot
Describe the problem in natural language; the Agent plans, calls tools, and streams its investigation and conclusion
Integrated with incident response
Spin up a session from an incident or war room; the Agent carries the context in, and accumulated knowledge feeds the next response
Knowledge that compounds
DUTY.md-rooted Knowledge Packs hold service catalogs, runbooks, on-call paths, and other long-lived context
An extensible tool ecosystem
Extend capabilities with Skills, MCP, and A2A Agents; self-hosted Runners bring troubleshooting into your own network
Typical Scenarios
Conversational troubleshooting
Ask in the console workspace: why a service is failing, the root cause of an alert, or the blast radius of a change
Summon it from IM
@-mention AI SRE in Slack / Feishu / DingTalk / WeCom to start or continue an investigation, visible to the whole team
Automatic war-room diagnosis
When you open an IM war room for an incident, AI SRE runs an initial diagnosis and posts the conclusion back automatically
Operational insights
Use /insight to review the last 30 days of sessions, quantify operational friction, and get reproducible improvement suggestions
Beta & Billing
How to get access
How to get access
AI SRE requires a Pro or higher subscription. During the beta, submit the AI SRE private beta application form; after approval, Flashduty will add your account to the whitelist.
Free during beta, paid after launch
Free during beta, paid after launch
AI SRE is free during the private beta and is not billed separately. It will become a paid capability after commercialization starts. Before billing begins, Flashduty will share the product billing information, and you can choose whether to formally activate AI SRE or pause usage. No AI SRE charges are incurred before you confirm activation.
Get Started
Product overview
Learn the full capability map, beta activation, and console navigation
Console sessions
Sessions, streaming output, cancellation, context compaction, and starting from an incident
IM platform
@-mention the Agent in IM to troubleshoot, and learn about automatic war-room diagnosis
Usage insights
Use /insight to review the last 30 days and surface repeated context and missing runbooks