In Flashduty On-call
Create either a dedicated or shared Logpoint alert integration and copy its complete Push URL.Configure Logpoint
The Logpoint HTTP Notification has no fixed payload; the body comes from the Jinja template you enter. Flashduty parses only the template below.1
Open the notification settings of a Logpoint alert rule
Where: Logpoint › Settings › Knowledge Base › Alert Rules › the Setup Notification icon in the Actions columnFind the alert rule to notify on and click the Setup Notification icon in the Actions column. You can also select several rules and choose Setup Notifications of Selected Alert Rules from the MORE drop-down.
2
Configure HTTP Notification
Where: Logpoint › Settings › Knowledge Base › Alert Rules › Setup Notification › HTTP Notification › Notify via HTTPLogpoint’s HTTP Notification has no fixed payload; the Body is a Jinja template you write. Flashduty parses only the template below. Split the push URL Logpoint sends no recovery notification after a trigger and has no recovery template to configure; see Alerts do not recover for how alerts close.
{integration_url} into two fields: the domain part before ? goes in Base URL, and the part after ? goes in Query String.Then click Finish.
3
Trigger the alert rule and confirm
Where: Logpoint › Settings › Knowledge Base › Alert RulesTrigger the alert rule (or wait for it to match) and confirm Flashduty receives an alert titled with the rule name and the integration shows a Latest event time.
Alert key
Flashduty usesalertrule_id ({{alertrule_id}}) as the Alert Key. The Logpoint documentation defines it as the ID of the alert. When the same rule triggers again it merges into the alert that is still open. incident_id changes on every trigger, so it is kept only as a label. Changes to the rule name, risk level or number of matching logs do not change the Alert Key.
Status and severity
Flashduty maps severity fromrisk_level ({{risk_level}}):
The Logpoint documentation does not list every
risk_level value; its examples use medium and high, and critical and low are inferred from the risk options in the rule editor.
Alerts do not recover
Logpoint sends no recovery notification. In the channel that receives this integration, turn on the auto-resolve timeout. 24 hours is a reasonable start; adjust it to how quickly your team handles alerts.Troubleshooting
- Logpoint sends no request: confirm Notification Trigger is Automatic and the rule is enabled and actually matching
- Flashduty returns a parameter error: confirm the Body is valid JSON and keeps
alertrule_id; double quotes in a log source or rule name break the JSON - The alert title is
Logpoint alert <id>:alert_nameis empty or was not rendered; check the placeholder spelling in the template - The alert never closes: this is expected; turn on the auto-resolve timeout