In Flashduty On-call
Create either a dedicated or shared Logpoint alert integration and copy its complete Push URL.
Configure Logpoint
The Logpoint HTTP Notification has no fixed payload; the body comes from the Jinja template you enter. Flashduty parses only the template below.
1
Open the notification settings of the alert rule
In Logpoint, go to Settings → Knowledge Base → Alert Rules, find the rule, and click the Setup Notification icon in its Actions column. To set several rules at once, select them and choose Setup Notifications of Selected Alert Rules from the MORE dropdown.
2
Configure the HTTP Notification
- Click HTTP Notification and select Notify via HTTP
- Set Notification Trigger to Automatic (sends on every rule trigger)
- Set Protocol to HTTPS, enter the host of the Push URL in Base URL, and set Request Type to POST
- In Query String, enter the part of the Push URL after
?(it containsintegration_key) - Paste the template below into Body
- Set the Threshold and click Finish
3
Verify
Trigger the alert rule (or wait for it to match) and confirm Flashduty receives one alert titled with the rule name. The Logpoint HTTP Notification has no test button.
Alert Key
Flashduty uses
alertrule_id ({{alertrule_id}}) as the Alert Key. The Logpoint documentation defines it as the ID of the alert. When the same rule triggers again it merges into the alert that is still open. incident_id changes on every trigger, so it is kept only as a label. Changes to the rule name, risk level or number of matching logs do not change the Alert Key.
Status and severity
Flashduty maps severity from
risk_level ({{risk_level}}):
The Logpoint documentation does not list every
risk_level value; its examples use medium and high, and critical and low are inferred from the risk options in the rule editor.
Alerts do not recover
Logpoint sends no recovery notification. In the channel that receives this integration, turn on the auto-resolve timeout. 24 hours is a reasonable start; adjust it to how quickly your team handles alerts.
Troubleshooting
- Logpoint sends no request: confirm Notification Trigger is Automatic and the rule is enabled and actually matching
- Flashduty returns a parameter error: confirm the Body is valid JSON and keeps
alertrule_id; double quotes in a log source or rule name break the JSON - The alert title is
Logpoint alert <id>:alert_nameis empty or was not rendered; check the placeholder spelling in the template - The alert never closes: this is expected; turn on the auto-resolve timeout