Operation Steps
Create Feishu Alert Integration
You can obtain a Feishu alert integration address through either of these two methods:Using Dedicated Integration
Choose this method when you don’t need to route alert events to different channels. It’s simpler and recommended.Using Shared Integration
Choose this method when you need to route alerts to different channels based on the alert event’s payload information.Customize Feishu Alert Integration
Feishu Alert Integration URL
The system will generate a unique Feishu alert integration URL for you. This URL is compatible with Feishu robot message protocol. When platforms only support Feishu robot channels, you can use this URL to receive corresponding messages.Push Mode
By default, the system always creates new alerts for each message, but you can switch to these modes:- Trigger or Update Alert Based on Message Title: In this mode, when receiving a new message, the system searches for open alerts based on the message title. If an alert is found, it will be updated; otherwise, a new alert will be triggered.
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Trigger or Close Alert Based on Rules: In this mode, when receiving a new message, the system matches messages according to your rules and triggers new alerts or closes existing alerts based on the matching results.
- You need to fill in at least one trigger rule
- You must set up regex extraction rules for Alert Key. The system uses this field to find historical alerts for updates or closure. If regex extraction fails, the system will use the message title to generate an Alert Key to ensure alerts won’t be lost due to configuration errors
- You can choose whether to discard messages when none of the rules match
- Receive all messages, close the alert when the message content contains RESOLVED, otherwise trigger a new alert
- Extract Alert Key from message title using the rule /(.*)/.
Notes
- Feishu alert integration URL only supports Text and post message types; other message types cannot be received
- When Feishu message type is Text, Flashduty will generate a default alert title “Feishu Alert”
Severity Mapping
Currently, all alerts pushed to Flashduty through the Feishu(lark) integration are set to Warning severity. However, you can customize the severity using the alert pipeline.