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Sync Alibaba Cloud ARMS monitoring alerts to Flashduty through webhook for automated alert noise reduction.

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In Flashduty

You can get the integration push URL in either of the following ways.

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Use a dedicated integration

Choose this option if all alerts go to one channel. It’s the simpler setup.
  1. In the Flashduty console, select Channel and open a channel
  2. Select Configuration → Integrations → Private integration, then click Add an integration
  3. Choose Alibaba Cloud ARMS integration and click Save to generate a card
  4. Open the generated integration card and copy the Push URL

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Use a shared integration

Choose this option if you need to route alerts to different channels based on the alert payload.
  1. In the Flashduty console, go to Integration Center → Alerts
  2. Select Alibaba Cloud ARMS integration:
    • Integration Name: Define a name for this integration
  3. Configure the default route and select a channel. You can add more rules under Routing after creation
  4. Click Save and copy the generated Push URL

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In Alibaba Cloud ARMS

Step 1: Configure notification target
  1. Log in to the Alibaba Cloud console and open ARMS
  2. Go to Alert Management -> Notification Target page, select Webhook Integration, and click New Webhook
  3. Set the target name, select Post, and paste the integration push URL
  4. Add Header, enter Content-Type and application/json
  5. Enter $alertmanager_content in the notification template
  6. Click Confirm
drawingStep 2: Configure notification policy
  1. Go to Alert Management -> Notification Policy, and click New Notification Policy or edit an existing policy
  2. Under Notification Target, select the Generic Webhook target you created
  3. Save and wait for alerts to trigger
drawing

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Status mapping

Alibaba Cloud ARMS to Flashduty severity mapping: