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Use Hund status page outgoing webhooks (version 2) to send changes on your status page to Flashduty On-call:
  • An alert triggers when an issue is created on your status page, and recovers when the issue is resolved, ended, or cancelled
  • An alert triggers when a component becomes degraded, and recovers when it is restored

In Flashduty On-call


You can get the integration push URL in either of the following ways.

Use a dedicated integration

  1. In the Flashduty console, go to Channels and open a channel
  2. Select Configuration → Integrations → Private integration, then click Add an integration
  3. Select Hund and click Save
  4. Open the new integration card and copy the push URL

Use a shared integration

  1. In the Flashduty console, go to Integration Center → Alert Events
  2. Select Hund and enter an integration name
  3. Configure the default route and select a channel. You can add more rules under Routes after creation
  4. Click Save and copy the generated push URL

In Hund


1

Enable the Webhooks notifier

A Hund webhook is a subscription on a status page. The status page must have the Webhooks notifier enabled before an endpoint can be added through its Subscribe button. Enable the Webhooks notifier for the target status page in the Hund dashboard.
2

Add the webhook endpoint

  1. Open the status page, click Subscribe, and choose Webhook
  2. Paste the complete Flashduty push URL (including integration_key) as the endpoint and save
New webhook subscriptions always use the version 2 payload format. Several status pages can push to one integration, or each can have its own integration so that you can route them separately.
3

Choose notification types and components

By default Hund subscriptions receive most notification types except Issue Updated. To send issue updates (issue_updated) to Flashduty, change the subscription’s notification level to include Issue Updated. Subscriptions include all components by default; select only the ones you need if you want to narrow them.
4

Verify

Click Test Notifier on the Webhooks notifier in the Hund dashboard. Hund sends a notifier_tested notification, and Flashduty opens a separate Info alert for it. Close that alert by hand.You can also verify with a real event: create an issue on the status page and an alert appears in Flashduty; mark the issue Resolved and the alert recovers.

Payload


Hund sends JSON. event.kind is the notification type: Fields used for issues (issue_*): Fields used for component status (degraded, restored): Every alert also carries the labels source=hund and event (the notification type).

Alert Key


  • Issues: the issue ID. Every notification from creation through updates to resolution lands on the same alert
  • Components: the component ID. Hund creates a new status object on every state change (one ID for degraded, another for restored), so component alerts are keyed on the component itself, and degraded through restored for one component lands on the same alert
Issue alerts and component alerts are independent. An issue can affect several components, which may each have their own alert; use the channel’s alert grouping to merge them into one incident. Changing an issue title or a component name does not change the Alert Key.

Status and severity


An update that carries a state_override takes precedence; otherwise the issue’s own value is used.

FAQ


Hund subscriptions do not send Issue Updated by default. Change the subscription’s notification level to include Issue Updated and issue_updated is delivered. Issue creation and resolution are not affected.
The test notification opens a separate alert that never merges with a real issue and has no matching recovery. Close it by hand.
There is one issue alert, keyed by the issue ID. Each component’s degraded and restored notifications produce their own alert per component.

Troubleshooting


  • Flashduty returns an invalid-parameter error: the payload has no event.eventable.id (issues) or event.contexts.component.id (component status)
  • An issue alert does not recover: confirm the issue is marked resolved or ended in Hund and that the subscription includes the matching notification
  • No notifications arrive: confirm the Webhooks notifier is enabled for the status page and the subscribed URL is complete (including integration_key)