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Sync Volcengine Cloud Monitor Event Center alert events to Flashduty through webhook for automated alert noise reduction.

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In Flashduty

You can get the integration push URL in either of the following ways.

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Use a dedicated integration

Choose this option if all alerts go to one channel. It’s the simpler setup.
  1. In the Flashduty console, select Channel and open a channel
  2. Select Configuration → Integrations → Private integration, then click Add an integration
  3. Choose Volcengine CM Event integration and click Save to generate a card
  4. Open the generated integration card and copy the Push URL

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Use a shared integration

Choose this option if you need to route alerts to different channels based on the alert payload.
  1. In the Flashduty console, go to Integration Center → Alert Events
  2. Select Volcengine CM Event integration:
    • Integration Name: Define a name for this integration
  3. Configure the default route and select a channel. You can add more rules under Routing after creation
  4. Click Save and copy the generated Push URL

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In Volcengine

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Step 1: Create Flashduty alert channel

  1. Log in to your Volcengine console, search for Cloud Monitor product, and enter the corresponding product console
  2. Select Notification Groups=>Callback from the left navigation bar
  3. Click Create Callback URL drawing
  4. Fill in the information on the edit page, enter Flashduty_Event as the callback URL name
  5. Select General Callback URL as the callback URL type
  6. Enter the integration push URL (enter the integration name on the current page, save to generate the URL)
  7. Click Confirm to complete the creation (connectivity testing is not supported; even if the test shows connectivity failure, it won’t affect alert reception)
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Step 2: Configure event rules

  1. Select Event Center=>Event Rules from the left navigation bar
  2. Create or edit existing event rules (configure rules as needed, skipped here)
  3. On the rule editing page, check Alert Callback under delivery channels, and select the Flashduty_Event channel created in Step 1 from the alert callback dropdown
  4. After completing other configurations, click Confirm to finish
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